Your most asked questions answered

What is the difference between the bamboo and plant products? 

Our plant and bamboo wipes have the same all-natural ingredients but our plant wipes are made with plant-based fibres and our bamboo ones are made with bamboo fibres. 

Our Pandas bamboo nappies are 85% biodegradable and have a 100% bamboo back sheet. 

Haléco are our plant-based nappies that are a slightly lower price point. They are 68% biodegradable. 

Both are multi-award winning, top-performing eco nappies! You can read more about the difference between Pandas vs Haléco here

Yes, we are happy to exchange nappies if the packaging is unopened and in new condition. 

If you have ordered online, you will need to cover shipping costs to send them back. If you live local, you can swap them at our warehouse to avoid paying shipping costs. 

*Please note that we hold the right to refuse refund if the products are not in new condition. 

Our nappies and wipes are only the best for your babe! They contain ZERO formaldehyde, chlorine, fragrance, phenols, dyes, lotions. Our nappies and wipes are dermatologist tested and perfect for sensitive skin.  

Luvme subscriptions are so simple and convenient—just three simple steps! Enjoy 25% off your order when using a subscription. 

1. Choose nappies.

2. Choose wipes.

3. Order, set, and forget!

4. Delivered to your door.

*Please note, shipping pricing can vary based on location and order volume. 

We have a super handy store locator on our website that you can type in your post code and see what stockists are in your area! 

We offer free pick up at our Luvme warehouse:
Monday-Friday from 9am-3pm.

We are located at 1/16 Naru Street, Chinderah NSW 2487. 

We love this question! Our Pandas nappies are 85% biodegradable. It’s important to note that the non-biodegradable portion of these nappies needs to be disposed of properly. The side tabs and leg gussets need to be removed and put in the bin. 

Haléco nappies are 68% biodegradable. Both our bamboo and plant-based wipes are 100% biodegradable and compostable! 

Luvme wipes are made in an off-grid facility in New Zealand that is powered by renewable energy. 

Our nappies are designed in Australia and made in the PRC using ethical and sustainable practices. We are working towards having our nappies made in New Zealand, where our wipes are made. 

Still have a question?

Reach out to the Luvme Team...